1. Make sure the products are in the same condition you received them in, and in their original package.
2. Prepare to ship the package back within 10 working days after the order was delivered.
3. Coltellerie Berti does not pay back customs costs incurred by customers at delivery in non-EEC countries, nor re-importing costs.
Returns will be accepted only if the party returning the goods has paid all the re-shipping and customs costs.
4. Only the value of the goods will be paid in case of returns. No accessory charged paid at the time of the purchase will be refunded.
COLTELLERIE BERTI reserves the right to reject returns notified or shipped too late, or products which are not in the same condition as they were received. See our Return Policy.
You will find the instructions for shipping the returns free of cost in the mail confirming we have received the Return Form.